MY FAMILY VET

ABOUT US

About Us | My Family Vet Clinic and Surgery Singapore
Dr Vanessa Lin, veterinarian at My Family Vet Clinic Bukit Batok

Meet Dr Vanessa Lin

Your Trusted Veterinarian Since 2012

Dr Vanessa Lin founded My Family Vet Clinic in Bukit Batok in 2012, bringing with her years of experience from working locally and internationally in Australia and Malaysia. She graduated from National Junior College in Singapore and obtained her Degree in Veterinary Medicine from the University of Sydney, Australia.

With a passion for animal care and a commitment to excellence, Dr Vanessa specializes in dermatology, Chinese Medicine therapies for pets, and soft tissue surgeries. Her experience in emergency hospitals has equipped her with the expertise to handle trauma cases and provide critical care when your pet needs it most.

Our Story & Philosophy

My Family Vet was born from a simple belief: every pet deserves compassionate, high-quality veterinary care, and every pet owner deserves peace of mind. Since opening our doors in 2012, we've become a trusted part of the Bukit Batok community, caring for countless furry, feathered, and scaled family members.

We pride ourselves on offering ethical and personalized care that puts your pet's wellbeing first. Our approach combines modern veterinary medicine with alternative therapies, giving you comprehensive treatment options tailored to your pet's unique needs. We believe in treating every patient as if they were our own family – because to us, they are.

Beyond routine check-ups and vaccinations, we provide emergency services and house calls throughout Singapore for your convenience. Whether it's a late-night emergency or a pet who feels more comfortable at home, we're here to help. Our goal is not just to treat illness, but to prevent it through accessible, preventative healthcare that keeps your pets healthy and happy for years to come.

Dr Vanessa's Areas of Expertise

Specialized care backed by international experience

Dermatology

Expert diagnosis and treatment of skin conditions, allergies, infections, and dermatological disorders in pets

Chinese Medicine Therapies

Holistic treatment approaches combining traditional Chinese veterinary medicine with modern practices

Soft Tissue Surgery

Skilled surgical procedures including emergency trauma care, correcting medical disorders, and routine operations

"Whilst we sincerely hope your pet never has a reason to visit us apart from receiving healthcare and routine check-ups, we will always be one call away if you have any queries or require any assistance regarding your pet."

Clinic Policies

Our Non-Euthanasia Philosophy

At My Family Vet, we do not euthanize animals with treatable conditions. Euthanasia is only offered as a last resort when treatment is not effective, or to relieve suffering from terminal illnesses that compromise quality of life.

We recommend that all cases go through our veterinarian to determine if the pet is suffering or if the condition is treatable. Before any procedures, our veterinarian will explain in detail our recommendations and help you make an informed decision that's best for your pet.

Financial Policy & Payment Options

We strive to offer high-quality, ethical, and personalized care while ensuring you receive the best advice possible. By investing in continuous veterinary education, hiring and training skilled staff, and purchasing advanced equipment and medications, we provide the utmost care for both you and your pet.

Full payment is required at the time services are rendered or items are dispensed. For your convenience, we accept Cash, NETS, VISA, MASTERCARD, and PAYWAVE. All outstanding invoices must be paid upon discharge of hospitalized patients and completion of consultations for outpatients.

Before any procedures are performed, you will receive a detailed cost estimate in advance. Please don't hesitate to inform us if you have any financial concerns – we'll work with you to provide the necessary treatment for your pet within your budget.

Have Questions About Your Pet's Health?

We're here to help! Whether you need a routine check-up, emergency care, or just have questions, our experienced team is always just one call away.

Contact us via WhatsApp:

WhatsApp +65 8102 6966