Contact Us - My Family Vet Clinic and Surgery
Visit Us in Bukit Batok, Singapore
Located at 265 Bukit Batok East Ave 4, #01-403, My Family Vet Clinic and Surgery in Bukit Batok provides compassionate veterinary care in Singapore. We operate on a walk-in only basis - no appointments needed, just come directly to our clinic during operating hours.
Whether you need a consultation, vaccination, or emergency vet services, our team is ready to help your pet. Call us at +65 8102 6966 or WhatsApp for non-urgent inquiries.
Operating Hours
| Weekdays | Weekends | Tuesdays & Public Holidays |
|---|---|---|
| 11 am to 9 pm | 11 am to 5 pm | Closed |
Important: The last walk-in is 30 minutes before closing time.
Emergency Surcharge
Additional fees apply for emergency visits outside regular hours
| Weekdays | Fee | Weekends | Fee | Tuesdays | Public Holidays |
|---|---|---|---|---|---|
| 9pm to 9.30pm | $85 | 5pm to 5.30pm | $85 | $200 | $185 |
| 9.30pm to 11pm | $150 | 5.30pm to 7.30pm | $150 | ||
| 11pm | $200 | 7.30pm to 9.30pm | $185 | ||
| 9.30pm to 12am | $230 | $200 | |||
| 12am to 2am | $285 |
Emergency Services: We provide emergency veterinary care outside regular operating hours. Emergency surcharges help cover the additional staffing and operational costs required for after-hours services. For life-threatening emergencies, please call us immediately at +65 8102 6966.
Contact & Arrival
How Our Walk-in System Works
Arrival
Come directly to our clinic during operating hours
Registration
Register at our front desk (last registration 30 min before closing)
Consultation
Dr. Vanessa will see your pet in order of arrival
Find Us
My Family Vet Clinic and Surgery
265 Bukit Batok East Ave 4, #01-403
Singapore 650265
Our Veterinary Services
Explore our comprehensive range of pet care services in Bukit Batok
Consultation →
Professional vet consultations and health checks for your pets
Vaccination →
Complete vaccination programs for dogs, cats, and rabbits
Sterilisation →
Safe spaying and neutering services for all pets
Dental Scaling →
Professional dental care and teeth cleaning
Hospitalization →
24-hour emergency care and monitoring for critically ill pets
Diagnostic Services →
Advanced X-rays, ultrasound, and diagnostic imaging